Features→Pricing→Testimonials→Blog→Contact Us→

Privacy Policy

Last Updated: March 3, 2025

1. Introduction

Welcome to Dash Websites ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://dashwebsites.co (the "Site") and use our services (the "Services"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

If you have any questions or concerns about this policy, or our practices regarding your personal information, please contact us at orders@dashwebsites.co.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Submit an order or inquiry through our website forms.
  • Contact us directly via email or other channels.
  • Express an interest in obtaining information about us or our Services.

The personal information we collect may include:

  • Contact Data: Such as your name and email address.
  • Order Details: Such as the package you select.
  • Message Content: Any information you provide in the message field of our forms or in direct communications.

We may also collect information automatically when you visit our Site, such as:

  • Log and Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and dates/times of access. (This might be collected via server logs or analytics tools).
  • Information collected via Cookies and Similar Technologies: We may use cookies and similar tracking technologies (like Google Analytics via Google Tag Manager) to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect or receive:

  • To Fulfill Your Orders: To process your website order, manage your project, and deliver the final product.
  • To Communicate With You: To respond to your inquiries, send order confirmations, provide updates, and offer customer support.
  • To Send Administrative Information: To send you details about your order, changes to our terms, conditions, and policies.
  • For Marketing Purposes: With your consent where required, we may send you emails about new services or promotions. You can opt-out at any time.
  • To Improve Our Services: To understand how users interact with our Site and Services, identify trends, and improve functionality and user experience using aggregated or anonymized data.
  • For Security Purposes: To monitor for and prevent fraud, enforce our terms, and comply with legal obligations.
  • To Post Testimonials: We may post testimonials on our Site that contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and testimonial.

4. Legal Basis for Processing (GDPR/UK GDPR)

If you are in the European Economic Area (EEA) or UK, we process your personal information under the following legal bases:

  • Consent: Where you have given us specific consent to process your personal information for a specific purpose (e.g., submitting a form).
  • Performance of a Contract: Where processing is necessary for the performance of a contract to which you are a party (e.g., building your website based on your order).
  • Legitimate Interests: Where processing is necessary for our legitimate interests (e.g., improving our services, security, marketing), provided these interests are not overridden by your data protection interests or fundamental rights and freedoms.
  • Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.

5. Sharing Your Information

We do not sell your personal information. We may share your information with third parties that perform services for us or on our behalf, including:

  • Email Delivery: We use Resend (or similar services) to send confirmation and notification emails.
  • Analytics Providers: We may use Google Analytics (via Google Tag Manager) to help us analyze how users use the Site.
  • Payment Processors: If applicable (though currently form submission based), payment processors would handle payment data securely.
  • Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.

6. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise these rights, please contact us at orders@dashwebsites.co.

9. Children's Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

10. Policy Updates

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

11. Contact Us

If you have questions or comments about this policy, you may email us at orders@dashwebsites.co.